Shipping policy
MNDST Shipping Policy
Last Updated: February 24th, 2025
At MNDST, we are committed to ensuring that your order arrives safely and on time. This policy outlines our shipping methods, delivery times, and other important details regarding your order.
1. Processing Time
• Orders are typically processed within 1-3 business days (excluding weekends and holidays).
• If an item is out of stock or delayed, we will notify you via email with an updated timeframe.
2. Shipping Methods & Rates
We offer the following shipping options at checkout:
• Standard Shipping (5-7 business days) – [Cost based on location]
• Expedited Shipping (2-3 business days) – [Cost based on location]
• Overnight Shipping (1 business day) – [Cost based on location]
International shipping times vary based on location and customs processing.
3. Order Tracking
• Once your order ships, you will receive a tracking number via email.
• Tracking updates may take up to 24-48 hours to reflect movement.
4. Shipping Delays & Issues
• We are not responsible for delays caused by carriers, weather, or customs processing.
• If your package is lost or stolen, please contact the carrier first. If additional assistance is needed, email us at info@mndstclub.com.
5. International Shipping
• MNDST ships worldwide! However, international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
• We cannot guarantee specific delivery times for international shipments due to customs processing.
6. Address & Order Changes
• Please double-check your shipping address before placing an order.
• Once an order has shipped, we cannot make changes or cancellations.
7. Damaged or Incorrect Orders
• If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will work to resolve it as quickly as possible.
8. Contact Us
If you have any questions about shipping, feel free to reach out!
📧 Email: info@mndstclub.com
📱 Social Media: @MNDSTCLB
🌐 Website Contact Form: www.mndstclub.com